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Privacy Policy

Wellspring's Private Policy for Donors and Supporters

Your privacy is important to Wellspring. To better protect your privacy we provide this notice explaining our online information practices. Our privacy policy is simple: we collect no information about you unless you choose to provide that information to us. In addition, Wellspring does not give, share, sell, or transfer any personal information about you to any third parties. To prevent unauthorized access, maintain accuracy, and ensure the correct use of information, Wellspring has put into place appropriate physical, electronic, and managerial procedures to safeguard and secure any information that we collect. If you have questions about Wellspring’s privacy practices, you can contact us at the postal address posted on this page or through our contact page.               

Wellspring's Notice of Privacy Practices In Housing  Services

Wellspring conducts business in accordance with federal and local fair housing laws. We do not discriminate against any person based on race, color, religion, national origin, disability, age, gender, familial status, or sexual orientation

Provider Notice of Privacy Practices


Uses and Disclosures: We use health information about clients for treatment, to obtain payment for treatment, for administrative purposes, and to evaluate the quality of care received. Continuity of care is part of treatment and records may be shared with other providers to whom a client is referred. Information may be shared by paper mail, electronic mail, fax, or other methods. We may use or disclose identifiable health information about clients without authorization in several situations, but beyond those situations, we will ask for written authorization before using or disclosing any identifiable health information.

Client Rights: In most cases, a client has the right to look at or get a copy of his or her health information. If copies are requested, we will charge only normal photocopy fees. A client also has the right to receive a list of certain types of disclosures of information that we made. If a client believes that information in his/her record is incorrect, he or she has the right to request that we correct the existing information.

Our Legal Duty: We are required by law to protect the privacy of client information, provide this notice about our information practices, follow the information practices that are described in this notice, and seek acknowledgement of receipt of this notice. Before we make a significant change in our policies, we will change our notice and post the new notice. A client may also request a copy of our notice at any time. For more information about our privacy practices, contact the person listed below.

Complaints: If a client is concerned that we have violated his/her privacy rights, or disagrees with a decision we made about access to records, he or she may contact the person listed below. A written complaint to the U.S. Department of Health and Human Services may also be sent. The person listed below can provide the appropriate address upon request.

If there are any questions, please contact: Wellspring Privacy Officer P.O. Box 1927, Louisville KY 40201-1927